Ofer Mintz - Post-Pandemic Business Playbook : Customer-Centric Soluti

New Store Stock
About this Item

The item is a book Paperback
The Author Name is Ofer Mintz
The Title is The Post-Pandemic Business Playbook : Customer-Centric Solutions to Help Your Firm Grow

Condition New

Other Comments
New Store Stock
Content Language - English
Category - BUSINESS & ECONOMICS / Marketing / General
BUSINESS & ECONOMICS / E-Commerce / Online Trading
BUSINESS & ECONOMICS / Customer Relations


Product Description -
COVID-19 forced a dramatic change to customer behavior that resulted in an economic crisis not witnessed by anyone alive. Businesses can no longer operate as before because their customers are no longer operating as before. This book provides customer-centric based guidance for how businesses should adapt to this new reality, deriving insights from academic research, case studies, interviews, and best practice examples from around the world. As validated by hundreds of top-level executives, its readers will gain a better understanding of why customer behavior has changed so they can use the book's solutions to navigate through and succeed in the post COVID-19 future.

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Location ID 245z

iHaveit SKU ID 174145282