{"product_id":"157229239_product","title":"Eddy Khosa - Hospitality and Tourism Marketing   Building Customer Dri","description":"Edition Number - 0001. Pages Count - 376. Binding type - Perfect. \u003cbr\u003e\u003cstrong\u003eAbout this Item\u003c\/strong\u003e\u003cbr\u003e\u003cbr\u003eThe item is a book Paperback\u003cbr\u003eThe Author Name is Eddy Khosa\u003cbr\u003eThe Title is Hospitality and Tourism Marketing : Building Customer Driven Hospitality and Tourism Organizations\u003cbr\u003e\u003cbr\u003eCondition New\u003cbr\u003e\u003cbr\u003eOther Comments\u003cbr\u003eEdition Number - 0001. Pages Count - 376. Binding type - Perfect. \u003cbr\u003eCategory - BUSINESS \u0026amp; ECONOMICS \/ Industries \/ Hospitality, Travel \u0026amp; To\u003cbr\u003eBUSINESS \u0026amp; ECONOMICS \/ Management\u003cbr\u003eBUSINESS \u0026amp; ECONOMICS \/ Marketing \/ General\u003cbr\u003e\u003cbr\u003e\u003cbr\u003eProduct Description -\u003cbr\u003eHospitality and Tourism Marketing: Building Customer Driven Hospitality and Tourism Organizations is an absolutely crucial book in light of the world post COVID-19. Following the pandemic, big hotel chains like the Accor Group and Marriot closed outlets, but post COVID-19, the global hospitality and tourism sector is bouncing back. In bouncing back though, the pandemic brought to the fore the absolute need for high levels of customer centricity in a world that was gripped by fear.\r\n\r\n This new Hospitality and Tourism H\u0026amp;T Marketing book takes a customer-oriented approach to discussing marketing discipline in the global H\u0026amp;T sector. With chapters spanning topics like service characteristics of hospitality and tourism marketing, people management strategies for service businesses, consumer behaviour, designing and building brands, electronic marketing, internet marketing, database marketing, and direct marketing and relationship marketing, this book has the right balance of technology and consumer-oriented topics to provide the right balance for tourism marketing practitioners post pandemic.\u003cbr\u003e\u003cbr\u003e\u003cfont color=\"red\"\u003e\u003cstrong\u003eWe Use Stock Images\u003c\/strong\u003e\u003cbr\u003eBecause we have over 2 million items for sale we have to use stock images, this listing does not include the actual image of the item for sale. The purchase of this specific item is made with the understanding that the image shown in this listing is a stock image and not the actual item for sale. For example: some of our stock images include stickers, labels, price tags, hyper stickers, obi's, promotional messages, signatures and or writing which may not be available in the actual item.\u003c\/font\u003e\u003cbr\u003e\u003cbr\u003e\u003cp\u003eWhen possible we will add details of the items we are selling to help buyers know what is included in the item for sale. The details are provided automatically from our central master database and can sometimes be wrong.\u003c\/p\u003e\n\n\u003cp\u003eBooks are released in many editions and variations, such as standard edition, re-issue, not for sale, promotional, special edition, limited edition, and many other editions and versions.  The Book you receive could be any of these editions or variations. If you are looking for a specific edition or version please contact us to verify what we are selling.\u003c\/p\u003e\n\n\u003cp\u003e \u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eGift Ideas\u003c\/strong\u003e\u003cbr\u003e\nThis is a great gift idea.\u003c\/p\u003e\n\n\u003cp\u003e \u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHours of Service\u003c\/strong\u003e\u003cbr\u003e\nWe have many warehouses, some of the warehouses process orders seven days a week, but the Administration Support Staff are located at a head office location, outside of the warehouses, and typically work only Monday to Friday.\u003c\/p\u003e\n\u003cbr\u003eLocation ID 555z\u003cbr\u003e\u003cbr\u003eiHaveit SKU ID 157229239\u003cbr\u003e\u003cbr\u003e","brand":"Taylor \u0026 Francis Ltd","offers":[{"title":"Eddy Khosa - Hospitality and Tourism Marketing   Building Customer Dri","offer_id":45743665807604,"sku":"157229239","price":66.9,"currency_code":"GBP","in_stock":true}],"url":"https:\/\/ihaveitmarketplace.com\/products\/157229239_product","provider":"iHaveit","version":"1.0","type":"link"}