{"product_id":"142774872_product","title":"Tom D\u0026#39;Eri - Power of Potential : How a Nontraditional Workforce Ca","description":"New Store Stock\u003cbr\u003e\u003cstrong\u003eAbout this Item\u003c\/strong\u003e\u003cbr\u003e\u003cbr\u003eThe item is a book Hardback\u003cbr\u003eThe Author Name is Tom D'Eri\u003cbr\u003eThe Title is The Power of Potential : How a Nontraditional Workforce Can Lead You to Run Your Business Better\u003cbr\u003e\u003cbr\u003eCondition New\u003cbr\u003e\u003cbr\u003eOther Comments\u003cbr\u003eNew Store Stock\u003cbr\u003eCategory - Social Science\u003cbr\u003e\u003cbr\u003e\u003cbr\u003eProduct Description -\u003cbr\u003e\"This is a powerful, game-changing book, a book for anyone who has ever built a hiring process or managed a team. Tom's approach is changing lives.\"-Seth Godin, Author of This is MarketingRising Tide Car Wash in Parkland, Florida, isn't average in any way. When Tom D'Eri and his father John bought the location in 2013, it was struggling.\r\n\r\n Now it's one of the highest-volume washes in Florida. Its employee retention rate is five times that of its competitors. It has spun off into two additional locations that have been immediately successful, and the business is absurdly profitable.\r\n\r\n Over 500,000 cars a year drive away sparkling. Rising Tide has become a media darling, featured on The Today Show, NBC Nightly News, and in magazines including Entrepreneur, National Geographic, and Forbes.   Why so much hoopla over a successful car wash? Roughly 80 percent of Rising Tide's workforce consists of people with autism.\r\n\r\n While part of the success comes from their mission, that doesn't explain the excellence that permeates every aspect of the business: service quality, customer experience, teamwork, management, and organizational design. Put any aspect of the D'Eris' operation against other businesses, and you'll find they have the edge.   The Power of Potential tells the inspiring, surprising reason why: The wash's excellence isn't in spite of their unusual workforce, but because of it.\r\n\r\n Thanks to their unconventional staff, the Rising Tide team was able to discover and correct common problems that typically fly under the radar in businesses. By spotting and correcting these hidden problems, any business, with any kind of workers, can achieve unexpected wins and leave average behind. The common problems include:You Hire Based on InterviewsYou Think Great Talent Is the Secret to a Great BusinessYour Managers Are \"Good Enough\"You Fire Your Worst EmployeesTo our surprise, solving the four problems changed who we were as a company.\r\n\r\n The result was four unexpected wins that added up to a culture of excellence-but leadership is needed to reinforce what matters.   Every Employee Feels SafeAccountability is a Tool for GrowthYour Work Has PurposeCustomers Love Their Experience\u003cbr\u003e\u003cp\u003eWhen possible we will add details of the items we are selling to help buyers know what is included in the item for sale. The details are provided automatically from our central master database and can sometimes be wrong.\u003c\/p\u003e\n\n\u003cp\u003eBooks are released in many editions and variations, such as standard edition, re-issue, not for sale, promotional, special edition, limited edition, and many other editions and versions.  The Book you receive could be any of these editions or variations. If you are looking for a specific edition or version please contact us to verify what we are selling.\u003c\/p\u003e\n\n\u003cp\u003e \u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eGift Ideas\u003c\/strong\u003e\u003cbr\u003e\nThis is a great gift idea.\u003c\/p\u003e\n\n\u003cp\u003e \u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eHours of Service\u003c\/strong\u003e\u003cbr\u003e\nWe have many warehouses, some of the warehouses process orders seven days a week, but the Administration Support Staff are located at a head office location, outside of the warehouses, and typically work only Monday to Friday.\u003c\/p\u003e\n\u003cbr\u003eLocation ID 245z\u003cbr\u003e\u003cbr\u003eiHaveit SKU ID 174347136\u003cbr\u003e\u003cbr\u003e","brand":"HarperCollins Focus","offers":[{"title":"Default Title \/ unisex","offer_id":44136582906100,"sku":"174347136","price":17.24,"currency_code":"GBP","in_stock":true}],"url":"https:\/\/ihaveitmarketplace.com\/products\/142774872_product","provider":"iHaveit","version":"1.0","type":"link"}